Ideas to Ideals – the citizen SBI story

Principles and approaches behind the Citizen SBI story – what made such a large scale deep change intervention practical and doable in the context of a large nation-wide organization.

Talk given at the conference on Igniting the genius within organized by International School of Business (ISB), Hyderabad. October

[embedyt]https://www.youtube.com/watch?v=n1fLmr5b6fY&t=4s[/embedyt]

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