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Think Tools for the Evolutionary Adventurer - by Srinivas V.

Tag: Service

How to create great value for customer AND meaning for self?– The shift from “Resolving a problem” to “Dissolving a problem”

The challenge of making a problem never occur again is a deeper problem than to say “I will handle it for today”. That is where all the excitement starts. All the scientific and creative joy comes. And, all the fulfillment comes…

Can we escape the Dead-end of Process? – How process obscures Customer Success and reduces the quality of our work lives

Most organizations have learnt to pay so much importance to processes, that when a new process comes, all accept it blindly and the new process becomes the next dogma. But, the end can be different…